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CRM (customer relationship management) software has established a significant foothold on Google’s Apps Marketplace since its launch in March, according to an official blog post this week.
The post lists 13 CRM applications that can be installed on a Google Apps domain. Some offerings are for general-purpose CRM, focusing on the sales cycle and customer service. [...]

JackBe is applying the app store concept to its own products for building enterprise mashups, applications that pull together data from various systems.
The capability is part of JackBe Presto 3.0, which was announced Wednesday. Users can look up, share, and rate mashups.
[ Discover what's new in business applications with InfoWorld's Technology: Applications newsletter and Killer [...]

Microsoft took another shot at rival Google today as it touted the support it provides for Office 2010.
In a blog post Monday, Barbara Gordon, who heads Microsoft’s customer service and support, argued that her company’s offerings beat Google’s hands down.
[ Microsoft's sniping is the latest shot in the ongoing Google-Microsoft battle. ]
“The launch of Office [...]

Google will make its Wave collaboration and communication tool available to anyone who wants to try it out on Wednesday at its I/O developer conference.
The announcement should dispel conjecture that Wave, which generated a lot of buzz when it was unveiled as an early-stage product at last year’s I/O, would never be released widely but [...]

Microsoft has gone on the counterattack against Google, saying that its rival’s online applications don’t cut it as supplements to Microsoft Office.
In a lengthy blog post, Alex Payne, director of Microsoft’s online product management team, took on a recent Google sales pitch, which urged Office users to put off upgrading to the new Office 2010, [...]

In the business battle to rule the enterprise office suite of the future, Microsoft and Google both must overcome significant problems.
On Google’s side, despite the Google Apps price advantage and Google’s announcement that 2 million companies are now using Google Apps, various research data still shows Google is losing out in the enterprise. Google Apps [...]

Google Apps administrators will be able later this year to add to their domains Google applications that aren’t officially part of the hosted communications and collaboration suite, the company announced Thursday.
While Google Apps includes Gmail, Calendar, Docs, Sites, and other components, there are many Google applications that aren’t in the suite, like the blog publishing [...]

Nine months after Google daringly launched a sync tool to link its hosted Apps collaboration and communication suite with arch-rival Microsoft’s Outlook PC software, results have been poor.
Google states that most organizations using the Outlook sync tool are very satisfied. However, IDG News Service, over the course of several weeks and even after [...]

Nine months after Google daringly launched a sync tool to link its hosted Apps collaboration and communication suite with arch-rival Microsoft’s Outlook PC software, results have been poor.
Google states that most organizations using the Outlook sync tool are very satisfied. However, IDG News Service, over the course of several weeks and even after [...]

Google’s enterprise division is hosting several hundred CIOs on Monday at its headquarters, where it will unveil enhancements to its Docs office suite, including a revamped code base.
Docs, which Google has in the past acknowledged doesn’t match the sophistication or the features of Microsoft Office, is now architected in a way that will allow for [...]