genpop.net

Salesforce.com rolled out a new service on Wednesday that integrates business-contact information with its own CRM (customer relationship management) application and Chatter collaboration software. The service is the result of Salesforce.com’s $142 million acquisition of Jigsaw in April. Jigsaw’s database uses a crowd-sourcing model to collect data and keep it up to date. It now [...]

SAP is working on a new on-demand CRM (customer relationship management) application that will also incorporate social collaboration tools, a company executive said in an interview at the Sapphire conference in Orlando. The product, Sales On Demand, is being built with a combination of technologies from SAP’s Business ByDesign on-demand ERP (enterprise resource planning) suite, [...]

Oracle announced the 17th version of its on-demand CRM (customer relationship management) application Wednesday and made a fresh push into pharmaceutical sales with a Life Sciences edition of the software. New features in CRM on Demand Release 17 include tools for managing sales pipelines and performing forecasts of future business, a redesigned user interface, and [...]